Where to go

Parking and meeting point is the Google Maps location. You must park here and wait for the troop carrier. Please do not drive beyond this point. This is a working farm and only our vehicle is permitted to drive on the track.

Please park sensibly to allow for others to get in and out.

Swimwear. We know in Europe a lot of people sauna naked, however this hasn’t caught on in NZ just yet.

We provide one towel with your booking, you will need to sit on a towel for the duration of your sauna. If you would like an additional dry towel to dry off afterwards, please either bring one or you can rent one for $4.

Water bottle. We have water available to refill but best to arrive with a full bottle if possible.

Bring a mug for our famous complimentary herbal tea afterward. Or buy a branded takeaway mug.

Phone on airplane mode or silent (not on vibrate). There is nothing worse than trying to relax and someone else's phone going off, please respect this. You can use your phone to take photos of course, but please enjoy one hour being in the present moment and switching off from the outside world.

We recommend taking metal jewellery off as this gets very hot and can burn you.

Warm loose-fitting clothing for afterward. Leggings and skinny jeans are hard to get back on after a sauna!

Try not to eat anything heavy at least 2 hours before your sauna.

Drink lots of water before, during and after.

Yes, up to 12 hours before your session bookings can be changed through the change link in your email or on the app. If you have a group booking you will need to email us at cardrona@thesecretsauna.nz

Up to 24 hours bookings can be canceled via your account and a refund or credit can be provided. You must email us after cancellation if you are eligible as this is not automatically refunded by the booking system.

Sauna brain is a common side effect of The Secret Sauna, people float out of here in a blissed state and often leave their belongings behind.

We will keep items for approximatly one month, after that they will be donated. You can email us at cardrona@thesecretsauna.nz

We do not post lost property items so please arrange someone to collect your items if you can’t.

We strongly oppose using phones on-site as so not to disturb everyone’s relaxation, It wouldn’t be very relaxing if your host was on the phone all the time either, we aim to answer urgent emails /social media direct messages as soon as we can, sometimes we are in the sauna hosting so we may not see it right away. cardrona@thesecretsauna.nz is the fastest and best way to reach us

The Sauna experience is approximately 1.5 hours your time in the sauna is over 1 hour, this consists of 3 x 10-15 min rounds of sauna and a plunge in the our mountain water-fed plunge pools. After your session, you will be offered to further wind down with our complimentary Secret Sauna tea. We also offer a double session with 2 hour sauna time and 2.5 hour experience if you would prefer to take your time.

There’s a maximum of 12 people in our wood-fired sauna.

Yes, but please drive slowly on Snow Farm Road and be mindful of mountain conditions and oncoming traffic. Please park in the designated area and be mindful of farm animals that occasionally roam the road.

Yes, we have a lovely luxurious lounge yurt with changing rooms but best to come prepared with a bathing suit on. if your session is full you may have to wait to use it the changing room. We recommend taking metal jewelry off or leaving it at home, as this gets very hot and can burn you. Don’t forget dry loose clothes for after!!

Your first towel will be provided with your booking, and we advise you may want 2 towels for the session. If you would like a dry one for afterwards, you can bring your own or you can hire one. We have towels for hire for $4, and robes for hire for $10.

The sauna ranges from 70-95 degrees celsius, at various levels of humidity, It is a wood fired sauna, so the temperature may vary throughout the session, your host will try and maintain the levels as much as possible but sometimes external elements impact this.

The hottest place is by the fire and the coolest is by the door.

There are too many to list here as they both have so many health benefits, head over to our Sauna Benefits page, we even have some medical study links for you to have a look at.

Yes, we do, what a great experience to gift! You can buy these on our website. You will get sent a voucher by email the code can be redeemed online.

It’s not advised to sauna when pregnant, but please seek advice from your medical practitioner.

Don’t worry, your host will give you a briefing at the start of your session with everything you need to know, If the rounds are too much for you, you can exit the sauna at any time. Please let your host if you have any concerns.

Our public sessions are over 18 only.

Private sessions can accommodate under 18’s with their parents or guardians. Children are not allowed to be left in the lounge tent in any shared sessions.

Child share is common amongst friends/ partners, often we have people who come book consecutive sessions and each take turns to look after the children.

To our mountain location, we unfortunately absolutely cannot accept any dogs. This is a working farm, so if you bring your dog, your dog must stay in your car in the car park.

Bookings are essential for this remote location, as you need to be transported up to the location. Bookings close 15 minutes before the sauna session starts. If you are trying to get in after 15 minutes before the session, please email cardrona@thesecretsauna.nz. We may be able to fit you in.

Yes, we believe that keeping cash alive is important so if you wish to pay cash you must let us know in advance so we can save the spot for you, please bring the correct change if possible.